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Hulcity
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Hulcity

Privacy Policy

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1. Introduction

Thank you for choosing Hulcity Hotels Uganda. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.hulcityhotelsug.com] (hereinafter “Website”) and our services.

2. Information We Collect

  • Personal Information: When you make a reservation or interact with our Website, we may collect personal information such as your name, email address, phone number, and payment details.

  • Usage Data: We may collect information about your visit to our Website, including IP addresses, browser type, language preferences, referring pages, and access times.

2. Use of Information

We use the information we collect for the following purposes:

  • To provide and maintain our services, including to process reservations and payments.

  • To improve and personalize your experience on our Website.

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To send you promotional offers, newsletters, and other marketing materials if you have opted-in to receive them.

3. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you make a reservation or enter, submit, or access your personal information.

5. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your personal information or withdraw any consent you have provided.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Hulcity Hotels Uganda
[Main Address Line 1] Nansana (Gold Hotel)
[Address Line 2] Muyenga (Valley Hotel)
Email: [info@hulcityhotelsug.com]
Phone: [+256707227091]

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites. All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.